{"id":2789,"date":"2025-10-16T21:19:25","date_gmt":"2025-10-16T20:19:25","guid":{"rendered":"https:\/\/www.a-giga.cz\/?p=2789"},"modified":"2025-11-06T21:22:47","modified_gmt":"2025-11-06T20:22:47","slug":"jak-ai-meni-vezenska-call-centra","status":"publish","type":"post","link":"https:\/\/www.a-giga.cz\/?p=2789","title":{"rendered":"Jak AI m\u011bn\u00ed v\u011bze\u0148sk\u00e1 call centra"},"content":{"rendered":"<div class=\"l-subsection\"><div class=\"l-subsection-h\"><div class=\"l-subsection-hh g-html i-cf\">\n<p>Spole\u010dnost <strong>A-GIGA<\/strong> ve spolupr\u00e1ci se <strong>SentiSquare<\/strong> z\u00edskala 1. m\u00edsto v sout\u011b\u017ei <strong>Czech Contact Center Award 2025<\/strong>. Spojen\u00edm um\u011bl\u00e9 inteligence a soci\u00e1ln\u00edho p\u0159\u00edstupu dok\u00e1zali, \u017ee i v\u011bze\u0148sk\u00e1 call centra mohou b\u00fdt efektivn\u00ed, bezpe\u010dn\u00e1 a spole\u010densky prosp\u011b\u0161n\u00e1. AI od SentiSquare pom\u00e1h\u00e1 kontrolovat a rozv\u00edjet pr\u00e1ci oper\u00e1tor\u016f, zvy\u0161uje prodeje o 65 % a sni\u017euje recidivu v\u011bz\u0148\u016f na t\u0159etinu.<\/p>\n\n\n\n<p>Cel\u00e9 zn\u011bn\u00ed TZ: <a href=\"http:\/\/www.a-giga.cz\/wp-content\/uploads\/2025\/11\/Jak-AI-poma\u0301ha\u0301-profesionalizovat-ve\u030czen\u030cska\u0301-call-centra.pdf\">http:\/\/www.a-giga.cz\/wp-content\/uploads\/2025\/11\/Jak-AI-poma\u0301ha\u0301-profesionalizovat-ve\u030czen\u030cska\u0301-call-centra.pdf<\/a><\/p>\n\n\n\n<p>Fotografie z ofici\u00e1ln\u00edho vyhla\u0161ov\u00e1n\u00ed cen: <a href=\"https:\/\/drive.google.com\/drive\/folders\/11bzd5oqm9X4_njETIfPI47KDUxPvkKWb?usp=share\">https:\/\/drive.google.com\/drive\/folders\/11bzd5oqm9X4_njETIfPI47KDUxPvkKWb?usp=share<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Spole\u010dnost A-GIGA ve spolupr\u00e1ci se SentiSquare z\u00edskala 1. m\u00edsto v sout\u011b\u017ei Czech Contact Center Award 2025. Spojen\u00edm um\u011bl\u00e9 inteligence a soci\u00e1ln\u00edho p\u0159\u00edstupu dok\u00e1zali, \u017ee i v\u011bze\u0148sk\u00e1 call centra mohou b\u00fdt efektivn\u00ed, bezpe\u010dn\u00e1 a spole\u010densky prosp\u011b\u0161n\u00e1. AI od SentiSquare pom\u00e1h\u00e1 kontrolovat a rozv\u00edjet pr\u00e1ci oper\u00e1tor\u016f, zvy\u0161uje prodeje o 65 % a sni\u017euje recidivu v\u011bz\u0148\u016f na t\u0159etinu. Cel\u00e9 zn\u011bn\u00ed TZ: http:\/\/www.a-giga.cz\/wp-content\/uploads\/2025\/11\/Jak-AI-poma\u0301ha\u0301-profesionalizovat-ve\u030czen\u030cska\u0301-call-centra.pdf Fotografie z ofici\u00e1ln\u00edho vyhla\u0161ov\u00e1n\u00ed cen: https:\/\/drive.google.com\/drive\/folders\/11bzd5oqm9X4_njETIfPI47KDUxPvkKWb?usp=share<\/p>\n","protected":false},"author":1,"featured_media":2790,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2789"}],"version-history":[{"count":1,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2789\/revisions"}],"predecessor-version":[{"id":2792,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2789\/revisions\/2792"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/media\/2790"}],"wp:attachment":[{"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}