{"id":2785,"date":"2025-10-30T21:15:19","date_gmt":"2025-10-30T20:15:19","guid":{"rendered":"https:\/\/www.a-giga.cz\/?p=2785"},"modified":"2025-11-06T21:17:43","modified_gmt":"2025-11-06T20:17:43","slug":"wired-pouziti-ai-ve-vezenskych-call-centrech-snizuje-recidivu-odsouzenych","status":"publish","type":"post","link":"http:\/\/www.a-giga.cz\/?p=2785","title":{"rendered":"WIRED: Pou\u017eit\u00ed AI ve v\u011bze\u0148sk\u00fdch call centrech sni\u017euje recidivu odsouzen\u00fdch"},"content":{"rendered":"<div class=\"l-subsection\"><div class=\"l-subsection-h\"><div class=\"l-subsection-hh g-html i-cf\">\n<p>Ve v\u011bznic\u00edch v&nbsp;\u010cesku vznikaj\u00ed call centra, kde odsouzen\u00ed z\u00edsk\u00e1vaj\u00ed pracovn\u00ed zku\u0161enosti a&nbsp;u\u010d\u00ed se komunika\u010dn\u00edm dovednostem. Projekt plze\u0148sk\u00e9&nbsp;technologick\u00e9 firmy SentiSquare, specializuj\u00edc\u00ed se na NLP, a&nbsp;provozovatele call center A-GIGA, kter\u00fd propojuje resocializa\u010dn\u00ed programy s&nbsp;komer\u010dn\u00edmi slu\u017ebami z\u00e1kaznick\u00e9 podpory, vyu\u017e\u00edv\u00e1 um\u011blou inteligenci ke zkvalitn\u011bn\u00ed hovor\u016f. AI je automaticky p\u0159ev\u00e1d\u00ed do textu, analyzuje dodr\u017eov\u00e1n\u00ed pravidel, upozor\u0148uje na nevhodn\u00e9 chov\u00e1n\u00ed a&nbsp;pom\u00e1h\u00e1 nad\u0159\u00edzen\u00fdm efektivn\u011b v\u00e9st oper\u00e1tory.&nbsp;<\/p>\n\n\n\n<p>Zaveden\u00ed um\u011bl\u00e9 inteligence zvy\u0161uje profesionalitu v\u011bze\u0148sk\u00fdch oper\u00e1tor\u016f a&nbsp;z\u00e1rove\u0148 p\u0159isp\u00edv\u00e1 ke sn\u00ed\u017een\u00ed recidivy a&nbsp;usnad\u0148uje jejich n\u00e1vrat do spole\u010dnosti. D\u00edky detailn\u00ed anal\u00fdze komunikace mohou b\u00fdt v\u011bzni spravedliv\u011b hodnoceni a&nbsp;c\u00edlen\u011b rozv\u00edjeni v&nbsp;oblastech, jako je zvl\u00e1d\u00e1n\u00ed stresu, sebekontrola \u010di pr\u00e1ce v&nbsp;t\u00fdmu. Projekt tak p\u0159edstavuje p\u0159\u00edklad, jak mohou modern\u00ed technologie podpo\u0159it nejen efektivitu podnik\u00e1n\u00ed, ale i&nbsp;soci\u00e1ln\u00ed integraci lid\u00ed po v\u00fdkonu trestu.<\/p>\n\n\n\n<p>Zdroj: <a href=\"https:\/\/www.wired.cz\/news-beat\/pouziti-ai-ve-vezenskych-call-centrech-snizuje-recidivu-odsouzenych\">https:\/\/www.wired.cz\/news-beat\/pouziti-ai-ve-vezenskych-call-centrech-snizuje-recidivu-odsouzenych<\/a><\/p>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Ve v\u011bznic\u00edch v&nbsp;\u010cesku vznikaj\u00ed call centra, kde odsouzen\u00ed z\u00edsk\u00e1vaj\u00ed pracovn\u00ed zku\u0161enosti a&nbsp;u\u010d\u00ed se komunika\u010dn\u00edm dovednostem. Projekt plze\u0148sk\u00e9&nbsp;technologick\u00e9 firmy SentiSquare, specializuj\u00edc\u00ed se na NLP, a&nbsp;provozovatele call center A-GIGA, kter\u00fd propojuje resocializa\u010dn\u00ed programy s&nbsp;komer\u010dn\u00edmi slu\u017ebami z\u00e1kaznick\u00e9 podpory, vyu\u017e\u00edv\u00e1 um\u011blou inteligenci ke zkvalitn\u011bn\u00ed hovor\u016f. AI je automaticky p\u0159ev\u00e1d\u00ed do textu, analyzuje dodr\u017eov\u00e1n\u00ed pravidel, upozor\u0148uje na nevhodn\u00e9 chov\u00e1n\u00ed a&nbsp;pom\u00e1h\u00e1 nad\u0159\u00edzen\u00fdm efektivn\u011b v\u00e9st oper\u00e1tory.&nbsp; Zaveden\u00ed um\u011bl\u00e9 inteligence zvy\u0161uje profesionalitu v\u011bze\u0148sk\u00fdch oper\u00e1tor\u016f a&nbsp;z\u00e1rove\u0148 p\u0159isp\u00edv\u00e1 ke sn\u00ed\u017een\u00ed recidivy a&nbsp;usnad\u0148uje jejich n\u00e1vrat do spole\u010dnosti. D\u00edky detailn\u00ed anal\u00fdze komunikace mohou b\u00fdt v\u011bzni spravedliv\u011b hodnoceni a&nbsp;c\u00edlen\u011b rozv\u00edjeni v&nbsp;oblastech, jako je zvl\u00e1d\u00e1n\u00ed stresu, sebekontrola \u010di pr\u00e1ce v&nbsp;t\u00fdmu. Projekt tak p\u0159edstavuje p\u0159\u00edklad, jak mohou modern\u00ed technologie podpo\u0159it nejen efektivitu podnik\u00e1n\u00ed, ale i&nbsp;soci\u00e1ln\u00ed integraci lid\u00ed po v\u00fdkonu trestu. Zdroj: https:\/\/www.wired.cz\/news-beat\/pouziti-ai-ve-vezenskych-call-centrech-snizuje-recidivu-odsouzenych<\/p>\n","protected":false},"author":1,"featured_media":2788,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2785"}],"version-history":[{"count":1,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2785\/revisions"}],"predecessor-version":[{"id":2787,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/posts\/2785\/revisions\/2787"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/media\/2788"}],"wp:attachment":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2785"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}