{"id":2218,"date":"2017-02-12T14:36:09","date_gmt":"2017-02-12T13:36:09","guid":{"rendered":"http:\/\/www.a-giga.cz\/?page_id=2218"},"modified":"2017-02-12T14:42:17","modified_gmt":"2017-02-12T13:42:17","slug":"soutez-czech-call-center-award-2016","status":"publish","type":"page","link":"http:\/\/www.a-giga.cz\/?page_id=2218","title":{"rendered":"Sout\u011b\u017e Czech Call Center Award 2016"},"content":{"rendered":"

Sout\u011b\u017e Czech Call Center Award 2016<\/h1>\n

V\u00fdsledky t\u0159et\u00edho ro\u010dn\u00edku sout\u011b\u017ee projekt\u016f kontaktn\u00edch center Czech Contact Center Award byly vyhl\u00e1\u0161eny b\u011bhem programu 16. ro\u010dn\u00edku konference Call centra. Krom\u011b tradi\u010dn\u00edch kategori\u00ed sout\u011b\u017e \u201epos\u00edlila\u201co kategorii \u201eZvl\u00e1\u0161tn\u00ed projekty<\/strong>\u201c, kter\u00e1 byla ur\u010dena zejm\u00e9na pro novinky a zaj\u00edmavosti z oblasti technologi\u00ed a nov\u00fdch metod \u0159\u00edzen\u00ed kontaktn\u00edch center.<\/p>\n

Sout\u011b\u017ee Czech Contact Center Award se \u00fa\u010dastnila kontaktn\u00ed centra z r\u016fzn\u00fdch obor\u016f (logistika, finan\u010dn\u00ed slu\u017eby, aerolinie). Jej\u00edm smyslem bylo nejen porovn\u00e1n\u00ed projekt\u016f z oblasti hlasov\u00e9 \u010di online komunikace, ale t\u00e9\u017e si kladla za c\u00edl ocenit kvalitn\u00ed pr\u00e1ci v kontaktn\u00edch centrech a posilovat tak image oboru.
\n\u201eSout\u011b\u017e Czech Call Center Award je jednou z mnoha aktivit, kter\u00e9 pro call centra d\u011bl\u00e1me. Chceme se d\u00e1le v\u011bnovat tomuto segmentu trhu a v oblasti vzd\u011bl\u00e1v\u00e1n\u00ed, certifikac\u00ed a sout\u011b\u017e\u00ed podporovat kvalitu callcentrov\u00e9ho byznysu a kultivovat trh,\u201c \u0159\u00edk\u00e1 Tom\u00e1\u0161 H\u00e1jek, v\u00fdkonn\u00fd \u0159editel ADMEZ.<\/p>\n

Leto\u0161n\u00ed sout\u011b\u017e prob\u011bhla ve t\u0159ech kategori\u00edch \u2013 Inbound projekty (p\u0159\u00edchoz\u00ed hovory), New media a Zvl\u00e1\u0161tn\u00ed projkety. Prvn\u011b jmenovan\u00e1 kategorie dokazuje, \u017ee kontaktn\u00ed centra se st\u00e1vaj\u00ed multikan\u00e1lov\u00fdmi komunika\u010dn\u00edmi platformami, zejm\u00e9na d\u00edky r\u016fzn\u00fdm online kan\u00e1l\u016f. Odborn\u00e1 porota, kter\u00e9 p\u0159edsedala Kv\u011btoslava Santlerov\u00e1, ocenila celkem osm sout\u011b\u017en\u00edch projekt\u016f a mezi n\u011b pat\u0159il i projekt spole\u010dnosti A-GIGA \u201eZm\u011bna je mo\u017en\u00e1\u201c, kter\u00fd obsadil 1.m\u00edsto<\/strong>.<\/p>\n

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    Sout\u011b\u017e Czech Call Center Award 2016 V\u00fdsledky t\u0159et\u00edho ro\u010dn\u00edku sout\u011b\u017ee projekt\u016f kontaktn\u00edch center Czech Contact Center Award byly vyhl\u00e1\u0161eny b\u011bhem programu 16. ro\u010dn\u00edku konference Call centra. Krom\u011b tradi\u010dn\u00edch kategori\u00ed sout\u011b\u017e \u201epos\u00edlila\u201co kategorii \u201eZvl\u00e1\u0161tn\u00ed projekty\u201c, kter\u00e1 byla ur\u010dena zejm\u00e9na pro novinky a zaj\u00edmavosti z oblasti technologi\u00ed a nov\u00fdch metod \u0159\u00edzen\u00ed kontaktn\u00edch center. Sout\u011b\u017ee Czech Contact Center Award se \u00fa\u010dastnila kontaktn\u00ed centra z r\u016fzn\u00fdch obor\u016f (logistika, finan\u010dn\u00ed slu\u017eby, aerolinie). Jej\u00edm smyslem bylo nejen porovn\u00e1n\u00ed projekt\u016f z oblasti hlasov\u00e9 \u010di online komunikace, ale t\u00e9\u017e si kladla za c\u00edl ocenit kvalitn\u00ed pr\u00e1ci v kontaktn\u00edch centrech a posilovat tak image oboru. \u201eSout\u011b\u017e Czech Call Center Award je jednou z mnoha aktivit, kter\u00e9 pro call centra d\u011bl\u00e1me. Chceme se d\u00e1le v\u011bnovat tomuto segmentu trhu a v oblasti vzd\u011bl\u00e1v\u00e1n\u00ed, certifikac\u00ed a sout\u011b\u017e\u00ed podporovat kvalitu callcentrov\u00e9ho byznysu a kultivovat trh,\u201c \u0159\u00edk\u00e1 Tom\u00e1\u0161 H\u00e1jek, v\u00fdkonn\u00fd \u0159editel ADMEZ. Leto\u0161n\u00ed sout\u011b\u017e prob\u011bhla ve t\u0159ech kategori\u00edch \u2013 Inbound projekty (p\u0159\u00edchoz\u00ed hovory), New media a Zvl\u00e1\u0161tn\u00ed projkety. Prvn\u011b jmenovan\u00e1 kategorie dokazuje, \u017ee kontaktn\u00ed centra se st\u00e1vaj\u00ed multikan\u00e1lov\u00fdmi komunika\u010dn\u00edmi platformami, zejm\u00e9na d\u00edky r\u016fzn\u00fdm online kan\u00e1l\u016f. Odborn\u00e1 porota, kter\u00e9 p\u0159edsedala Kv\u011btoslava Santlerov\u00e1, ocenila celkem osm sout\u011b\u017en\u00edch projekt\u016f a mezi n\u011b pat\u0159il i projekt spole\u010dnosti A-GIGA \u201eZm\u011bna je mo\u017en\u00e1\u201c, kter\u00fd obsadil 1.m\u00edsto.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2218","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/pages\/2218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2218"}],"version-history":[{"count":6,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/pages\/2218\/revisions"}],"predecessor-version":[{"id":2229,"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=\/wp\/v2\/pages\/2218\/revisions\/2229"}],"wp:attachment":[{"href":"http:\/\/www.a-giga.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}